Frequently Asked Questions
Shipping and Orders
Shipping information
We always pack the item that you ordered with bubble wraps and use good quality cardboard boxes so that your items always get delivered to your doorstep in the best condition. We are collectors ourselves so we know all the stress and excitement that you get filled with when you place an order, so we have built and made the website according to all the experiences that we had ourselves when we order hobby stuff online
Processing Period
We always keep our eyes on the order log so the moment we get an order placed, we start packing up the items right away and all the orders are dispatched within two days (sometimes delays might happen at max a week) (ex: if you place an order on Tuesday then your order will be shipped by Thursday's midnight). You will be notified on your email and on your phone (SMS) once the items are shipped and a tracking number will be mentioned in that same notification.
Estimated Delivery Time
We provide two delivery options (you can choose them on the checkout page) 1. Delhivery Surface [99rs] 2. Delhivery Express [149rs].
1. Delhivery Surface
In Surface shipping the parcel is shipped through land and the estimated duration is between 1-5 days.
2. Delhivery Express
In Delhivery Express the parcel is shipped through Air and the estimated suration is between 2-6 days.
3. Delivery Duration: After the order is dispatched, it will take between 1 - 6 days for the order to reach you.
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.
There is always uncertainty in our life so if you need to change the address after you have already placed the order then please contact us as quick as possible on our Instagram Account .before we ship out the box. If the box is already shipped then we would have to wait until the box is returned back to us by the shipping company.
You will be notified on your email and on your phone (SMS) once the items are shipped and a tracking number will be mentioned in that same notification.
Currently we do not have compete COD Option. if you want COD(Cash on Delivery) method you can contact us on this number 7499164369 we will get in touch with you and see whats possible
Products FAQ
All our products are Licensed and authentic
All the products listed on our website are authenticated by us and we are completely against the sale of non-licensed items so you can buy anything on the website without any worry's .
Yes, all the items are imported from different countries as the majority of the trending hobby items are not manufactured domestically such as pokemon TCG so importing them is the only option to make them available for you guys.
No, the price listed on the website is the final price that you have to pay for the item and the only additional fee that one has to pay is the shipping fee.
Yes, Everything listed on our site are in hand with us. we ship the order the next day or next to next day once order is placed
We use Razorpay for all the payments hence it ensured that your transaction is safe and secure
Payment Methods We Accept
1. Credit/Debit Card
2. UPI (Gpay,Phone Pay,Paytm...)
3. Netbanking
Refund and policy
1. Cancellation & refunds will not be entertained once the order has been placed.
2. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service the same day you receive the product. The Customer Service Team after looking into your complaint will take an appropriate decision.